Terms and Conditions - Starlit Castle Hotel

Terms and Conditions

Welcome to Starlit Castle Hotel. These terms and conditions outline the rules and regulations for the use of our website and services.

1. General

By accessing this website and booking a stay with us, you accept these terms and conditions in full. If you disagree with any part of these terms and conditions, please do not use our website or services.

2. Booking and Reservations

Reservations can be made online through our website or by contacting us directly via email at [email protected]. A valid credit card is required to secure your reservation.

3. Payment

Payment for your stay is due upon arrival. We accept major credit cards and cash payments. Any additional charges incurred during your stay must be settled before departure.

4. Cancellation Policy

Cancellations made up to 48 hours before the scheduled arrival date are free of charge. Cancellations made within 48 hours of the arrival date will incur a cancellation fee equivalent to one night's stay. No-shows will be charged the full amount of the reservation.

5. Check-In and Check-Out

Check-in time is from 3:00 PM, and check-out time is by 11:00 AM. Early check-in and late check-out are subject to availability and may incur additional charges.

6. Guest Responsibilities

Guests are responsible for any damages or loss caused to the property during their stay. Smoking is prohibited in all areas of the hotel except designated smoking areas. Pets are not allowed unless prior arrangements have been made.

7. Privacy Policy

We are committed to protecting your privacy. Personal information provided during the booking process will be used solely for processing your reservation and providing services during your stay. We do not share your information with third parties.

8. Changes to Terms and Conditions

Starlit Castle Hotel reserves the right to revise these terms and conditions at any time. Any changes will be posted on this page, and it is your responsibility to review these terms regularly.

9. Contact Us

If you have any questions about these terms and conditions, please contact us at [email protected].

Thank you for choosing Starlit Castle Hotel. We look forward to making your stay memorable.